1 Information We Collect

We collect information you provide directly to us when you register for our franchising programs, contact us for consultations, or use our educational resources. This includes personal details like your name, email address, phone number, business experience, and financial information relevant to franchise opportunities.

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages viewed, and how you interact with our educational content. This helps us understand which resources are most valuable to our community.

2 How We Use Your Information

Your information helps us provide personalized franchising guidance and educational resources. We use it to match you with suitable franchise opportunities, send relevant market insights, and deliver the learning materials you've requested.

We also analyze usage patterns to improve our educational programs and develop new resources that address real challenges franchise owners face. This might include creating case studies, updating our curriculum, or identifying emerging trends in the franchising landscape.

Your contact information allows us to send program updates, invite you to relevant workshops, and provide ongoing support throughout your franchising journey. We'll never overwhelm you with unnecessary communications.

3 Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain details with trusted partners who help us deliver our services, such as franchise systems you've expressed interest in or educational platform providers.

When we share information with potential franchise partners, we only provide details relevant to assessing mutual fit. This typically includes your business background, investment parameters, and geographic preferences – never sensitive financial specifics.

We may also disclose information if required by Australian law, to protect our rights, or to ensure the safety of our community members. In such cases, we'll limit disclosure to what's legally necessary.

4 Your Privacy Rights

Under Australian Privacy Principles, you have significant control over your personal information. Here's what you can do:

To exercise any of these rights, simply contact us using the details provided below. We'll respond within 30 days and work with you to address your request appropriately.

5 Data Security and Protection

We take protecting your information seriously. Our security measures include both technical safeguards and operational procedures designed to prevent unauthorized access, use, or disclosure of your personal data.

While we maintain robust security measures, no system is completely foolproof. If we become aware of any data breach that may affect you, we'll notify you promptly and take immediate steps to minimize any potential impact.

6 Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and meet legal requirements. For active program participants, this typically means keeping your information throughout your learning journey and for a reasonable period afterward to provide ongoing support.

If you decide not to pursue franchising opportunities through our programs, we'll generally keep basic contact information for up to three years, allowing us to reconnect if circumstances change. More detailed business and financial information is deleted sooner, usually within 12 months of program completion.

When we delete your information, we ensure it's removed from all our systems, including backups, unless legally required to maintain certain records. You can request early deletion of your data at any time, and we'll accommodate this wherever legally possible.

7 International Data Transfers

While elunivarqoza operates primarily within Australia, some of our service providers and franchise partners may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy.

These transfers typically occur when connecting you with international franchise opportunities or using cloud-based services for our educational platforms. We only work with providers who maintain privacy standards comparable to Australian requirements.

If you're considering international franchise opportunities, we'll clearly explain what information will be shared with overseas partners and obtain your specific consent before making such transfers.

8 Cookies and Website Analytics

Our website uses cookies to enhance your experience and help us understand how you interact with our educational resources. These small files help us remember your preferences, track your progress through our programs, and identify which content is most valuable.

We use analytics tools to understand website usage patterns, but this information is aggregated and doesn't identify individual users. This data helps us improve our website design, create better educational content, and identify technical issues.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to access some features of our educational platform or receive personalized recommendations.

9 Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or through prominent notices on our website.

Minor updates, such as clarifications or formatting changes, may be made without specific notification, but we'll always update the "last modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

If changes significantly affect how we handle your personal information, we'll seek your consent where required by law before implementing these changes.